At Techfable Limited , we do everything we can to ensure you are happy with your purchase, but we know that sometimes a product is just not right. We’ve made our return policy as easy as possible.
If you are not satisfied with an item that you have purchased (excluding Gift Cards ), you may return the item up to thirty days after the original purchase date to receive a store credit (less shipping, handling and other charges).
Please fill out the return form at our given at our website to contact us and request a refund. For approved request, RMA number valid for 15 days will be issued and products must be returned back to Techfable Limited within given timeframe.
End of Life items, certain licensing and nonstandard equipment are exclusion to product returns.
Products mentioned as Non-cancelable, non-returnable at the time of sale are only eligible for return if the product is defective at the time of receipt.
Any returned product(s) must be returned in all of their original packaging, and in like-new condition. with all paperwork, parts and accessories to ensure full credit. Techfable Limited may charge restocking fee/ reject the returned product if there is damage to the product and/or product packaging.
If a product is deemed unfit for return, Techfable Limited will notify the customer that the return has been rejected and no refund will be issued to the customer. The customer can choose one of the following options.
1. The product will be shipped back to the customer at a shipping cost of £ 20 ; or
2. The product will be recycled.
If you do not select one of the above options within 14 days of Techfable informing you that your return has been rejected, the product will be recycled.
We are not responsible for risk of loss or damage for returning a product during shipment.
International shipments must purchase return postage to process a return.